Position

Location:

Description

Spring Creek Quail Farms is seeking a dependable and strategically minded Account Manager to support the growth and retention of key customer accounts. This role is responsible for managing an existing book of business, including both newly onboarded and long-standing customers, while driving revenue growth through increased wallet share, consistent engagement, and thoughtful account planning.

As a primary point of contact for clients across Canada and the United States, you will play a critical role in strengthening relationships, identifying growth opportunities, and ensuring all account activities are executed with accuracy, consistency, and strategic focus. This is not a new business development role, but rather a growth and retention-focused position that rewards process discipline, reliability, and genuine relationship-building.

You will act as a central coordination point between customers and internal teams, helping to streamline communication, maintain accountability, and ensure seamless follow-through across all interactions. By proactively managing accounts, executing structured outreach, and supporting promotional and sales initiatives, you will contribute directly to customer satisfaction, operational efficiency, and long-term business success.

We welcome candidates from a variety of backgrounds and experience levels. We value attitude, reliability, and work ethic as much as professional experience, and are committed to training and developing the right individual for long-term success.

This posting reflects a current hiring need. We use AI-assisted tools to help review resumes and identify potential candidate matches, however all hiring decisions are made by our team directly

Requirements

• Manage a defined portfolio of existing accounts across North America, serving as the primary point of contact for distributors, retail locations, and corporate head offices

• Conduct proactive, high-volume outreach through phone and email to strengthen relationships, increase product awareness, and drive sales growth

• Develop and implement promotional strategies and sales calendars in collaboration with customers to support engagement and revenue objectives

• Create and execute strategic account plans by assessing current performance, identifying opportunities, and outlining actionable steps to achieve growth targets

• Establish and pursue ambitious sales goals, focusing on expanding wallet share within mid-tier accounts while maintaining and protecting key high-value accounts

• Segment accounts to prioritize efforts effectively, ensuring top clients receive focused attention and at-risk accounts are addressed proactively

• Maintain accurate and up-to-date records of customer interactions, account status, and performance metrics using CRM systems and internal tools

• Plan and organize daily, weekly, monthly, and quarterly activities to ensure consistent outreach, productivity, and account coverage

• Communicate professionally and effectively across all channels, fostering trust, credibility, and long-term client relationships

Qualifications

• Strong verbal and written communication skills, with a clear, confident, and professional approach

• Comfortable performing a high volume of outbound calls as a core daily responsibility

• Highly organized, with the ability to manage multiple accounts, priorities, and deadlines effectively

• Self-driven and capable of working independently within structured processes and expectations

• Dependable and consistent work style, with the ability to maintain performance in a routine-driven environment

• Demonstrated interest in building long-term customer relationships and delivering ongoing value

Preferred Qualifications

• Previous experience in inside sales, account management, or customer service

• Experience working with distributors, retail buyers, or corporate-level contacts

• Background in the CPG or grocery/food industry

• Familiarity with CRM systems and comfort working with data, reporting, and account tracking

• Experience developing or executing promotional plans or sales calendars

• Bilingual in English and French is considered an asset

Our ideal candidate is not the loudest person in the room—they are the most reliable. You bring:

• A process-driven mindset—you like having a system and you follow it.

• A social yet grounded personality, you genuinely enjoy talking to people but don’t need external validation to stay motivated.

• Steady, consistent energy—you can perform at a high-level day after day without burning out.

• A team-first attitude—low ego, collaborative, and supportive of the people around you.

• Strategic thinking at the account level—you don’t just react to customers; you plan for them.

Benefits

Compensation is commensurate with experience and will be structured as either an hourly rate or base salary:

• Entry-level candidates: $25–$30 per hour

• Experienced candidates: $50,000–$75,000 base salary

• Final compensation will reflect the candidate’s background, experience, and fit for the role.